SEEME SCOTLAND : Stigma Stopwatch

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	Guidance for Journalists

Watchdogs

Below are the contact details for some watchdog organisations which you can contact directly. Our sample letters are a useful guide on how to make a complaint or get your viewpoint across to people who will take action on your behalf.

	Advertising Standards Authority, Complaints Dept
Tel:	020 7 580 5555
e-mail:	inquiries@asa.org.uk
website:	www.asa.org.uk (Opens in new window) (provides on-line complaints form)
Address:	Advertising Standards Authority, 2 Torrington Place, London WC1E 7HW

	BBC Information Line
Tel:	08700 100 222
e-mail:	info@bbc.co.uk
website:	www.bbc.com (Opens in new window) Contact details for specific programme producers are obtainable from the Information Line or via the website.
	For serious complaints write to
Address:	Head of Programme Complaints, BBC Broadcasting House, London W1A 1AA

	OFCOM
Tel:	020 7981 3040
e-mail:
website:	www.ofcom.org.uk (Opens in new window)
Address:	Riverside House 2a Southwark Bridge Road London SE1 9HA

	Channel 4 Viewer Enquiries
Tel:	020 7 306 8333
website:	www.channel4.com (Opens in new window)
Address:	Channel 4 Television, 124 Horseferry Road, London SW1P 2TX

	Channel 5 Duty office
Tel:	08457 05 05 05
website:	www.channel5.co.uk (Opens in new window) (provides on-line complaints form)
Address:	Duty Office Channel 5 Broadcasting Ltd, 22 Long Acre, London WC2E 9LY

	How to Complain
	Excellent website with info on making your complaints count; also has contact details for many media outlets
website:	www.howtocomplain.com (Opens in new window)

	ITV Programme Complaints
Tel:	020 7 843 8000
e-mail:	dutyoffice@itv.co.uk
website:	www.itv.co.uk (Opens in new window)
Address:	ITV Network Limited, 200 Grays Inn Road, London WC1X 8HF

	Independent Television Commission (ITC)
Tel:	020 7255 3000
e-mail:	inquiries@asa.org.uk
website:	www.itc.org.uk (Opens in new window) (provides on-line complaints form)
Address:	ITC, 33 Foley Street, London W1W 7TL (also have regional offices)

	Radio Authority switchboard
Tel:	020 7 430 2724
e-mail:	prog&ad@radioauthority.org.uk
website:	www.radioauthority.org.uk (Opens in new window)
Address:	Radio Authority, Holbrook House, 14 Great Queen Street, London WC2B 5DG

	Press Complaints Commission Helpline
Tel:	020 7831 0022
e-mail:	pcc@pcc.org.uk (Opens in new window)
website:	www.pcc.org.uk (Opens in new window)
Address:	Press Complaints Commission, Halton House, 20/23 Holborn, London EC1N 2JD

	Mental Health Media
Tel:	020 7 700 8171
e-mail:	info@mhmedia.com
website:	www.mhmedia.com (Opens in new window) (provides on-line nomination form for Mental Health Media Awards)
Address:	Mental Health Media, 356 Holloway Road, London N7 6PA

	Press Wise
Tel:	0117 941 5889
e-mail:	pw@presswise.org.uk
website:	www.presswise.org.uk (Opens in new window)
Address:	PressWise, 38 Easton Business Centre, Felix Road, Bristol BS5 0HE

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